Contact Us
Town Hall is closed for walk-in services. Our phone and digital channels remain available for support Monday to Friday from 8:30 a.m. to 4:30 p.m. For the safety of our community and staff during the COVID-19 pandemic, we encourage you to use our online service options whenever possible for convenience. Cheques can continue to be mailed or placed in our drop box. If you need in-person services, please contact us to book an appointment.
Phone and digital channels
You can contact us by calling 705-436-3710 or 1-888-436-3710 (toll free) or by emailing inquiry@innisfil.ca. You can also submit an inquiry through our online form.
On weekends and after 5 p.m., you can select Ext. 5 to leave a message and the next available community standards officer will investigate your concern. For urgent by-law matters after 5 p.m. please contact South Simcoe Police at 705-436-2141 Ext. 0.
Water, sewer and roads emergencies
For after-hour emergencies related to water, sewer or roads please contact 705-436-2141 Ext. 0.
Report a problem
You can report a problem using our Resident Observation Portal.
