Contact Us
Visit Town Hall located at 2101 Innisfil Beach Rd. in Innisfil. Our office is open for Customer Service Monday to Friday from 8:30 a.m. to 4:30 p.m. We close on statutory holidays. For the safety of our community and staff during the COVID-19 pandemic, we encourage you to use our online service options whenever possible for convenience. Cheques can continue to be mailed or placed in our drop box.
Please stay home if you are sick or experiencing any symptoms of COVID-19.
Phone and digital channels
You can contact us by calling 705-436-3710 or 1-888-436-3710 (toll free), or by emailing inquiry@innisfil.ca. You can also submit an inquiry through our online form.
On weekends and after 4:30 p.m., you can select Ext. 5 to leave a message and the next available community standards officer will investigate your concern. For urgent by-law matters after 5 p.m. please contact South Simcoe Police at 705-436-2141 Ext. 0.
Water, sewer and roads emergencies
For after-hour emergencies related to water, sewer or roads please contact 705-436-2141 Ext. 0.
Report a problem
You can report a problem using our Resident Observation Portal.
