Innisfil Transit has partnered with Uber to offer discounted rates and help you get around the community. There is a limit of 30 rides per month at the discounted rates.
Using the app
Once you've downloaded the app, you can access our discounted rates as long as you follow these instructions:
- Make sure you are within the Town's boundaries
- Select Innisfil Transit when booking your trip
- Drop a pin or enter the place name or address of where you'd like to go
Your trip with Innisfil Transit may be "pooled", which means the vehicle will be shared with other riders who are travelling in the same direction. If your ride is pooled, expect additional pickups and/or drop-offs along your trip.
Having a problem with the Uber App using Innisfil Transit?
Try closing the app first (if possible, quit the app completely rather than keeping it running in the background). If it still doesn't work when you reopen it, it might be an older version of the app. Please check for any updates from your phone’s App Store or you may need to delete and then reinstall the Uber app.
Don't have a smart phone?
We've got you covered! We've partnered with GoGoGrandparent to allow you to book rides with Innisfil Transit through a toll-free phone number. To access this service, you need to:
- Call 1-855-464-6872
- Provide your payment information (credit card or Uber gift card)
Once you're registered, you can book a ride using the automated phone service or speak to a representative.
Accessible transportation
If you need a wheelchair accessible vehicle, you can call Barrie-Innisfil Taxi at 705-721-7777 or use their mobile app.
Please give a minimum of 24 hours of notice—additional notice if possible—and indicate you are booking for "Innisfil Transit" to get the same Innisfil Transit services and fares.
Increase your monthly trip limit
To improve Innisfil Transit and make sure everyone can enjoy it, each resident can only take a maximum of 30 trips each month. If you are someone who depends on Innisfil Transit and you need to make more than 30 trips per month, you can apply to have your maximum trip limit increased to 50.
Monthly limit increase request
We will give special consideration to seniors, students and those who depend on Innisfil Transit for work. If we receive your application after the 10th day of the month, you will not be eligible for a trip increase until the next month.
Transit for teens
If you're between the ages of 13 and 17, you can request a ride through the Uber platform as long as you have permission from your parents. Learn more about teen transit in Innisfil.