Flooding
Floods can happen at any time of year, in both urban and rural areas. Rapidly melting snow, ice jams, high lake levels, and heavy rain can all contribute to flooding.
Knowing about flood risks and how to prepare for them will help keep you safe and minimize damage to your property.
Before a flood
Prepare for a flood by creating an emergency preparedness plan and kit for you and your household.
Take steps to prevent flooding in your home |
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Take steps to reduce flood damage |
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Check if you have overland flood insurance
Overland flooding happens when water from heavy rain or melting snow flows overground and enters your home. Overland flood insurance can protect you from the costs of flood damage, but it is not automatically included in home insurance policies. Check with your insurance provider to find out if your home is covered.
Monitor weather alerts
Monitor weather alerts from Environment Canada for current weather conditions and forecast.
During a flood
If you are told to evacuate by emergency officials, evacuate immediately. Staying in the area during an evacuation order can be dangerous for you, your family and first responders. If you evacuated your home, consult local media (TV/radio) or keep an eye on the Town's social media feeds to find out more information for a safe return. InnServices will issue notices to the public if municipal drinking water is considered unsafe to drink.
If an evacuation order is not in place, consider the following safety precautions.
If you are indoors
- Make sure necessary personal items (medications and important documents) are secured and easily accessible in case you need to evacuate
- Disconnect electrical appliances—do not touch electrical equipment or turn off appliances if they are wet or standing in water
- Move small appliances and furniture to upper floors or areas unlikely to be flooded
- Do not eat food that has come in contact with flood water
- Do not use taps, showers and toilets if your septic tank or the septic tank disposal field is under water
If you are outdoors
- Don't drive or walk through floodwaters
- Stay away from power lines that have fallen in the area
- Keep children and pets away from flooded areas and contaminated items
- Avoid travelling on roads that are near water, bridges, ravines, embankments, low laying areas and any bodies of water
- If you are in your car and it begins to flood, get out of the car immediately and find higher ground
After a flood
If your home or property was damaged in a flood, the Town of Innisfil has collected a variety of tips and resources to help you respond and reduce the amount of damage.
Contact your insurance company
The first thing you should do after a flood is contact your insurance company to report any damage caused by the flooding. Your insurance company will advise you on how to proceed and make a flood claim through the Town, if appropriate.
Before you enter your house
Before returning home, please ensure it's safe with your local municipality, public health unit, utilities, and any other community officials.
- Do not enter a building where the walls or floors are visibly buckled
- Do not use flooded appliances, electrical outlets, switch boxes or fuse breaker panels until they have been checked by your service provider
- Do not eat food that has come in contact with flood waters
- Report any broken utility lines to the appropriate authorities
If your property has been damaged
- Take safety precautions during cleanup and watch for signs of mould
- Check if you need permits to rebuild or restore your property
- You may be eligible for provincial assistance
Basement flooding
Understand the different types of basement flooding.
Infiltration flooding |
When soil around your home becomes saturated or when the ground water level rises higher than your basement, water can get into your basement through cracks in the foundation walls and floor. This is considered infiltration flooding. |
Overland flooding |
Overland flooding happens when water flows overland and enters your basement through windows, doors, vents and other openings. This could be due to improper grading, exposed window wells, extreme weather conditions or underground pipes. |
Sewer backup flooding |
Extreme weather events can overwhelm the town's sewer system, resulting in flooding. When this happens the water level in the system rises above the design levels. This condition is referred to as surcharge. |