Contact the Town


Town Hall Address
Town of Innisfil
2101 Innisfil Beach Road
Innisfil, On L9S 1A1
Get Directions

Contact Customer Service
Phone : 705-436-3710
1-888-436-3710 (Toll Free)
Fax: 705-436-7120

After Hours Contacts

To report a By-law concern, animal control, noise, parking infractions, and other by-law related matters, call our main line 705-436-3710, press 5 and leave a message.

Your call will be dispatched to an Officer on duty.

Report a Problem Using Your Smartphone

You can use your smartphone or tablet to report a problem or concern by using our Resident Observation Portal.

Evening or Weekend Water/Sewer Emergencies

On evenings or weekends call 705-436-2141 (South Simcoe Police Non- Emergency)

 The Town of Innisfil’s Water/Wastewater Operations Staff are on call (24 hours a day, 7 days a week) to deal with emergencies such as broken water meters, broken water mains or sewer back-ups. More about Water/Wastewater emergencies.

ASL Users

Video services are  available to Deaf, Deafened, and Hard of Hearing American Sign Language (ASL) users.

Please email our staff at to connect with Customer Service in ASL.

Technical Requirements you will need to access these services:

On your IPhone or Android wireless devices 
3CX Web Messaging App

On Your Home Computer 

Chrome or Firefox browser
• Webcam 
• Internet connection
Did you know that most of your questions can be answered in our FAQ section? Check it out before contacting us.

Contact the Town through our online form below.