InnServices

What does InnServices do?

InnServices is the Town of Innisfil’s water and wastewater utility company, and 

  • Provides clean, safe drinking water to its customers 
  • Takes care of the treatment of wastewater that is collected from the sewer system
  • Builds new water and sewer infrastructure as the Town grows.

Who do I call if I have a Water Emergency?

InnServices Water Operations Staff are on call (24 hours a day, 7 days a week) to deal with emergencies such as broken water meters or broken water mains. 

  • Call 705-436-3710 (8:30 a.m.- 4:30 p.m. Monday – Friday).
  • During Holidays, Evenings or Weekends – call 705-436-2141 (South Simcoe Police Non- Emergency).

Who do I call if my sewer backs up? 

InnServices Wastewater Operations Staff are on call (24 hours a day, 7 days a week) to deal with emergencies such as sewer backups.  

  • Call 705-436-3710 (8:30 a.m.- 4:30 p.m. Monday – Friday).
  • During Holidays, Evenings or Weekends – call 705-436-2141 (South Simcoe Police Non- Emergency)..

You may need a licensed plumbing/drain contractor. Once the InnServices operators have arrived, the property owner will be required to sign a “Sewer Servicing Agreement” prior to the commencement of any work. More information can be found here Sewer Backups.

Meet Grandfather Frog – our Water Conservation champion!