COVID-19 Reopenings and Closures

As a result of the COVID-19 pandemic, many facilities have closed. With the province’s Framework for Reopening our Province, reopening plans are now underway.

As more of our facilities open, it’s important that all users read and follow our Corporate Mask Policy and Respectful Recreational User Policy

Town Hall

Innisfil Town Hall (2101 Innisfil Beach Road) is now reopened to the public to provide customer service. The hours of operation are Monday to Friday, 8:30 a.m. to 4:30 p.m. As mandated by the Simcoe Muskoka District Health Unit, face coverings are required in public indoor spaces. A face covering means a medical or non-medical mask or other face covering such as a bandana or scarf that covers the nose, mouth and chin.

A number of changes are in place, including enhanced cleaning, measures to ensure physical distancing, efforts to encourage good hand hygiene, and health screening for those working or visiting Town Hall. We ask that residents use debit to pay instead of cash, and that cheques continue to be mailed or placed in our dropbox as much as possible. 

We encourage residents to use online options whenever possible to promote safety and efficiency. 

The following services will be available on a walk-in basis:

  • Debit payments for property taxes 
  • Parking pass pick up (please bring proof of residency/tenancy)
  • Dog licences
  • Document commissioning
  • Payment and submission of business licences and renewals
  • Purchase of garbage bag tags

The following services will be available by appointment:

  • Building (discuss a project, application or permit)
  • Planning (discuss a project, application or permit)
  • Marriage licence pick-up
  • Lottery licences
  • Freedom of Information pick up of documents

Please contact Customer Service at 705-436-3710 or to book your appointment.

You can also reach Customer Service during normal business hours at 705-436-3710 and through our numerous digital channels.


All municipal play structures and playgrounds have reopened! 

We encourage those using playgrounds to:

  • Practice safe physical distancing
  • Wash or sanitize your hands before and after using the play area
  • Come back later if the area seems too busy and physical distancing is not possible
  • Limit your time if others are waiting
  • Stay home if you feel sick

When using play structures, keep the following in mind:

  • Adult supervision is recommended.
  • No running, pushing or shoving on or around playground equipment.
  • Do not use equipment when wet conditions exist.
  • Use proper footwear (no flip flops or bare feet).
  • Do not wear bicycle helmets while on play equipment.
  • No pets allowed on play equipment or within the surface area of the playground.
  • Park equipment is closed and not maintained annually from November 30 to April 1 and is not to be used when ground is frozen.
  • Thoroughly clean and sanitize hands before, during and after each use.
  • Park equipment is not cleaned and disinfected by Town staff – use at your own risk.

Park Amenities
The following amenities have reopened:

  • Beaches (read beach enforcement and rules)
  • Outdoor sports facilities and multi-use fields 
  • Off-leash dog areas
  • Outdoor picnic sites, benches and shelters in parks and recreational areas
  • Skate/BMX parks in Lefroy and Stroud
  • Splash pad at Cookstown Community Park (open daily, 10 a.m. to 9 p.m. during spring and summer)

In all cases, physical distancing of at least two metres is required.

Resident-Only Amenities and Parking

Effective September 21, we’re reverting back to our metered (paid) parking lots that will open up for non-resident use 7 days a week at Guest Road and Shore Acres, with the exception of Innisfil Beach Park, which will open to paid parking Monday to Friday and continue to see resident-only parking only on weekends until the end of September. 

  • All other non-metered lots (10th line, 9th line etc.) will remain resident-only.
  • Our boat launch app is closed for the season.

Innisfil ideaLAB & Library

As of August 11, Cookstown, Lakeshore and Stroud Branches will reopen for browsing, holds pick-ups, express computer access and use of printers. The “Browse, Borrow & Go” service will allow customers to access library collections, to find, check out and take home items off the shelves.

When you enter the Library, please follow the directional arrows. Please be aware that, due to capacity limits, wait times may occur. See operating hours and branch locations

Visit for more information about the reopening and virtual programming, and to access e-books, audiobooks and more. Customer service can be reached at 705-431-7410 from 9 a.m. to 5 p.m., Monday through Friday. 

Innisfil Recreation Complex, Stroud Arena & Lefroy Arena

On October 5, the Innisfil Recreational Complex and the South Innisfil Community Centre (Lefroy Arena) opened to those with permits only. If you are interested in reserving time on the ice please visit our Request a Facility page.

We’ve made changes to how we deliver recreational programming to help keep you safe. While we have many virtual recreation programs, we know community members are eager to get back in our facilities. Our Return to Play guidelines shape the safe reopening of our indoor facilities in ways endorsed by the province and our local public health unit. 


All Town of Innisfil and Innisfil ideaLAB & Library events are cancelled until further notice. All third-party events hosted on Town property by community organizations may engage in the permitting process with the understanding that permits will be not be issued until the provincial order to limit large gatherings is lifted.

Fire Stations

All fire stations are closed to the public, but remain operational.

Provincial Offences Court

All impacted Part I trial matters will be sent a revised Notice of Trial to the latest address the Court has on file. All impacted Part I summons and Part III matters will be adjourned to a future date in September and onward. These matters will be scheduled as “To be spoken to”.

Rizzardo Health and Wellness Centre

The Rizzardo Health & Wellness Centre also remains open, however, all Town programming scheduled to take place at this location has been cancelled. Visit Barrie and Community Family Medicine Clinics for walk-in clinic information.