A state of emergency has been declared in Innisfil under the Emergency Management & Civil Protection Act. This declaration was made after receiving advice based on the most recent information from the Medical Officer of Health. Read the Media Release for more information. This decision is supported by the Town’s Emergency Control Group, and the emergency declarations made by the County of Simcoe and the Province of Ontario

“While I thank those who are heeding the Ministry of Health’s advice, we have noticed that too many people just aren’t understanding the gravity of this threat,” says Mayor Lynn Dollin. “Declaring a state of emergency is our way of sending the strongest possible message to our community to stay home.”

The declaration of a municipal emergency is part of our ongoing effort to stop the spread of COVID-19 and ensures that we can continue to act and respond quickly to the pandemic. No matter what happens, the Town of Innisfil will continue to provide essential services like Fire and Rescue, Police, Water and Wastewater. 

Service Changes to Help Residents

  • Property Tax Billing: Penalties and interest will be waived for the months of March through June. Residents and property owners can opt-out or suspend pre-authorized payment plans. Full info 
  • Water/Wastewater Billing: Penalties and interest will be waived for the months of March through June for those in need and request assistance. For more information, contact Customer Service at 705-436-3710.
  • Time-of-Use (TOU) Rates: Through the Ontario Energy Board, TOU rates are held at off-peak electricity prices (10.1 cents/kWh) 24 hours a day, seven days a week for a 45-day period starting March 24. Full info
  • Free Takeout Delivery: We partnered with What’s For Dinner to give users free delivery from local restaurants until March 31. 
  • ideaLAB & Library: Many services continue virtually to connect the community, including Boredom Busters. Digital Memberships introduced. Full info
  • Innisfil Transit Vouchers until April 6, 2020 to help residents access essential services. Full info
  • Reduced Enforcement of paid lots and overnight parking, unless required by a major snowstorm. Three-week extensions have been granted for all parking tickets. Staff continue to take calls and reports regarding by-law enforcement at 705-436-3710. 

Impact on Other Municipal Services

  • Council Meetings: Meetings will be held virtually going forward on our YouTube Channel. Staff are exploring delegation and question period options. Full info
  • Suspended Inspections: By-law Officers have suspended all interior inspections. Concerns of property standards will be addressed remotely. Building inspections of occupied structures are suspended. 
  • Licences and Permits: Issuance of marriage licences and marriage solemnization have been suspended. Routine disclosures have been suspended, although formal requests are still being processed.
  • Planning and CoA Meetings: Committee of Adjustment and public Planning Meetings have been suspended until further notice. 

Impact on County of Simcoe Services
The County of Simcoe has made several changes to services, including free ridership on the LINX transit system and the closure of landfills. Visit the County of Simcoe’s website for the full list of impacted services.

As a result of the COVID-19 pandemic, Innisfil Town Hall (located at 2101 Innisfil Beach Road) has closed to the public and will stay closed until Monday, April 6, 2020. We remain eager to serve our residents and encourage you to get full Customer Service support during normal business hours at 705-436-3710 and through our numerous digital channels. All mail sent to Innisfil Town Hall, including cheques, will still be received and processed by staff until further notice.

Find information about other important closures and cancellations below:

Council and Committee Meetings
Town of Innisfil Council hosted its first virtual meeting on March 25. Visit our Council Portal for details on where to watch future meetings, and agendas and minutes. 

The following meetings are cancelled:

  • March 31 – Carson Creek Drain Improvement Meeting.
  • All committee meetings scheduled to take place before April 6. 

Fire Stations
All fire stations are closed to the public, but remain operational. The target re-opening date for these facilities is Monday, April 6, however we will be monitoring this evolving situation closely. 

Innisfil ideaLAB & Library
All library branches are closed and programs cancelled until April 6, 2020. Customer service can be reached at 705-431-7410 from 9 a.m. to 5 p.m., Monday through Friday. Residents can access e-books, audiobooks and more at

Innisfil Recreation Complex, Stroud Arena & Lefroy Arena
The Innisfil Recreational Complex and YMCA will remain closed until April 6, 2020. All other Town arenas are closed and programming is cancelled. For information about refunds contact Active Innisfil at 705-436-3710 or 

Provincial Offences Court
The Court is currently closed. All matters scheduled from now until April 6 will be adjourned. Notices will be sent to the last known address on file with the Court.

Rizzardo Health and Wellness Centre
The Rizzardo Health & Wellness Centre also remains open, however all Town programming scheduled to take place at this location has been cancelled. Visit Barrie and Community Family Medicine Clinics for walk-in clinic information.

Getting outdoors is so important during the current COVID-19 health crisis. Connecting with nature is a way to help maintain our mental and physical health. We all have to find the balance in maintaining some normalcy in our lives while exercising care and caution through social distancing to mitigate the spread of the virus. Remember:

  • Always practice safe physical distancing practices whenever you leave your home.
  • Wash your hands for at least twenty seconds with soap and water when returning home.
  • Note that playground equipment in our public parks is not being cleaned or sanitized. If you choose to use this equipment, follow the guidelines set out by the Simcoce Muskoka District Health Unit, refrain from touching your face, and thoroughly wash your hands after playtime.
  • Share some good! Share your stories of helpful neighbours and ideas for keeping yourself and your family entertained by visiting Get Involved Innisfil: Coping with COVID-19.

If you are experiencing symptoms consistent with COVID-19, use the Province of Ontario’s self-assessment tool​ to determine whether you need to seek further care. If symptoms worsen, contact your primary care provider or Telehealth Ontario at 1-866-797-0000. Please do not visit an assessment centre unless you have been referred by a healthcare professional. Do not call 911 unless it is an emergency.​

Physical distancing involves taking steps to limit the number of people you come into close contact with. Physical distancing includes, but is not limited to:

  • At work, talk to your supervisor, manager, or employer about the possibility of working from home where possible.
  • Avoiding visits to long-term care homes, retirement homes, supportive housing, hospices and other congregate care settings unless the visit is absolutely essential.
  • Avoiding non-essential trips in the community.
  • If you have to go into the community for an essential trip via taxi or rideshare, be sure to keep the windows down.
  • If possible, limit or consider cancelling group and neighbourhood gatherings.
  • If you have meetings planned, consider doing them virtually instead of in-person.
  • Whenever possible, spend time outside and in settings where people can maintain a 2 metres (6 feet) distance from each other.

Please note that these guidelines are not meant to say “you must stay in your home!” We simply recommend that while outside you make sure to avoid crowds and maintain a safe distance from others. 

Remember: While you may not feel sick, and while we know these measures are an inconvenience, please be mindful of the members of our community who are more vulnerable to COVID-19 than others.

We are all in this together.

The best way to prepare is to inform yourself with accurate, credible sources of information. Visit the resources below for information on how to keep yourself and your family safe.

Ontario Ministry of Health 

Public Health Ontario

  • Information Sheets on: How to Self-Monitor; Self-Isolation; and Guide for Caregivers, Household Members and Close Contacts

 Other Available Resources 

Get Involved
Here, in Innisfil and across the world, people are adapting to a new kind of life as we work collectively to lessen the spread of COVID-19. Visit Get Involved Innisfil for our new COVID-19 page, which will…

1. Keep you in the loop about important Town updates
2. Connect you to community resources, services, and virtual opportunities
3. Gather your positive community stories and coping strategies

We can’t stress enough that even though we want to keep the Innisfil community spirit alive – we also want to promote self-care and healthy habits. Remember, physical distancing plays a critical role in fighting this virus. 

Response from Other Levels of Government
The COVID-19 situation is rapidly evolving. All levels of government in Canada are working together to ensure the health and safety of our communities. Visit the following for the latest developments and news across the country: 

Find Local Services and Goods
See below for an interactive map to help you find essential services and goods in your community. Did we miss anything? Let us know at